USE OF TREAT-AND-RELEASE MEDICAL DIRECTIVES FOR PARAMEDICS AT A MASS GATHERING
Michael J. Feldman, MD, PhD, Jane L. Lukins, MBBS, P. Richard Verbeek, MD,
Robert J. Burgess, ACP, Brian Schwartz, MD
Providing medical care at mass gatherings presents Introduction. Paramedics provide a substantial proportion
unique challenges. Many patients do not require trans-
of care at mass gatherings but do not typically release pa-
port to community hospitals if appropriate manage-
tients without physician assessment. Objective. To evaluate
ment and disposition are available at the event.1 A
treat-and-release medical directives implemented at a large
variety of strategies are used to limit the number of
single-day summer rock concert. Methods. Medical directives allowed paramedics to administer acetaminophen, dimenhy-
transports off site and reduce the impact on hospitals in
drinate, diphenhydramine, or polymyxin B ointment for com-
the community. These usually include the implementa-
mon complaints without evidence of serious illness on history
tion of field hospitals staffed by physicians and nurses,
or examination. After treatment, patients were released or
first-aid units staffed by a variety of personnel, and mo-
transferred to a medical facility according to predefined cri-
teria. Patient demographics, chief complaint, treatment, and
Although paramedics provide a substantial propor-
disposition were obtained from paramedic records. To de-
tion of care at many mass gatherings,3,4 they do not
termine whether any patients released by paramedic subse-
typically possess the authority to release patients af-
quently required ambulance transport, all ambulance records
ter treatment. Given this limitation, one rationale for
were searched for a period of eight hours before to 24 hours
having on-site physicians at mass gatherings is to re-
after the event. Results. More than 450,000 people attended
duce the need for off-site ambulance transports.1 Treat-
the concert, with 1,870 presenting for medical attention. Fourhundred seven patients received medications under the di-
and-release medical directives may be another means
rectives. No disposition was recorded in 13 cases. Two hun-
of limiting the need for physician assessment or off-
dred ninety-nine patients were treated with acetaminophen,
site transport, but the use of such directives at mass
of whom 269 (90.0%) were released and 23 (7.7%) required ad-
gatherings has not been previously described. Limited
ditional care. Sixty-two patients received dimenhydrinate, 44
experience with such protocols had been accumulated
(71%) were released, and 14 (23%) required transport. Thirty-
at smaller mass gatherings in Toronto, but no system-
six patients received diphenhydramine, and 34 (94%) were re-
atic review with respect to their role or effectiveness
leased. Ten patients received polymyxin B and were released.
No patient released by paramedics was found to have later re-
During the “Toronto Rocks!” Rolling Stones 12-hour
quired ambulance transport. Conclusions. Treat-and-release
outdoor concert held on July 30, 2003, with an ex-
medical directives for paramedics at mass gatherings may
pected attendance of 500,000 spectators, several mea-
help divert patients from requiring care at a medical facility. Future research is needed to determine the safety (morbid-
sures were taken to provide as much on-site medical
ity and mortality) of these directives. Key words: emergency
care as possible. These included implementation of a 76-
medical services; paramedic; treat and release; mass gather-
bed field hospital, a 48-bed medical rehydration unit,
and five freestanding first-aid tents. The field hospital
PREHOSPITAL EMERGENCY CARE 2005;9:213–217
and rehydration unit were staffed with physicians whowere responsible for patient discharge and disposition,while the first-aid tents were intended to be staffed byparamedics who could discharge selected patients us-
Received April 2, 2004, from the Division of Prehospital Care,
ing treat-and-release medical directives.
Sunnybrook and Women’s College Health Sciences Center (MJF,
We describe and evaluate medical directives de-
JLL, PRV, RJB, BS), Toronto, Ontario, Canada; the Department of
signed to allow paramedics to treat and release patients
Emergency Medicine, Kingston General Hospital (MJF), Kingston,Ontario, Canada; and the University of Toronto (JLL, PRV, RJB,
with minor illnesses and injuries at a mass gathering.
BS), Toronto, Ontario, Canada. Revision received August 11, 2004;accepted for publication August 11, 2004.
Presented in preliminary form as a poster at the National Association
of EMS Physicians annual meeting, Tucson, Arizona, January 2004.
Toronto Emergency Medical Services (EMS) is the
Address correspondence and reprint requests to: Brian Schwartz,MD, Sunnybrook and Women’s College Health Sciences Center, Di-
sole EMS provider for the city of Toronto. Medical
vision of Prehospital Care, 10 Carlson Court, Suite 640, Toronto, ON,
oversight is provided by EMS physicians working
M9W 7K6, Canada. e-mail: <bschwartz@socpc.ca>.
with the Base Hospital Program of the Sunnybrook
and Women’s College Health Sciences Center. Current
paramedic protocols in Toronto do not typically per-
starting eight hours before the concert and ending 24
mit a paramedic to treat and release patients, although
hours after the concert. A hand search of these records
patients requesting not to be transported can sign a re-
was conducted to determine whether there were any
lease form if they have the capacity to consent to or
instances in which patients required transport after re-
lease by paramedics within 24 hours.
In order to limit the need for physician assessments
The study was approved by the Sunnybrook and
at the concert, a series of special-events medical direc-
Women’s College Health Sciences Center Research
tives were designed to allow paramedics to administer
four medications that were not within their usual scopeof practice. These included acetaminophen 650 mg per
os (po) for headache or mild musculoskeletal pain, di-menhydrinate 25 to 50 mg po for nausea and/or vom-
More than 450,000 people attended the concert, with
iting, diphenhydramine 50 mg po for allergic rhinitis
1,870 (42 per 10,000 attendees) presenting for med-
or isolated urticaria, and polymyxin B ointment for
ical attention. A substantial proportion of patients
small wounds not requiring sutures or d´ebridement.
were simply requesting water, sunscreen, or bandages.
The medical directives are shown in the Appendix.
Records were not taken of these encounters. Records
On the day of the concert, paramedics attended a
were obtained for 1,205 patients, of whom 703 were
one-hour briefing in a nearby staging area. The brief-
treated at the first-aid tents. Of these 703 patients, 407
ing consisted of an overview of the site, access routes,
(58%) received medications under the treat-and-release
site communications, and instruction in the use of the
special-events medical directives. Paramedics were in-
Table 1 summarizes the number and disposition of
structed to assess vital signs, allergies, contraindica-
patients treated under the special-events medical di-
tions to treatment, and signs or symptoms of serious
rectives. The average patient age for those who were
underlying illness. All directives included predefined
treated with medications under the special-events med-
criteria for transfer to a site medical facility. Patients
ical directives was 28 years (range 12 to 61), and 66%
who were candidates for release were advised of the
were female. Overall, 357 (88%) patients out of 407
availability of medical facilities at the concert and that
treated under these directives were released.
they should seek additional care at their own discretion
Disposition was not recorded in 13 (3%) cases, but
if their symptoms persisted or worsened.
the search of all 758 ACRs in the city of Toronto from
After treatment, a paramedic could release the pa-
eight hours before the concert until 24 hours after the
tient or transfer him or her for physician assessment.
concert showed that none of the patients treated under
Those deemed suitable for release could be released by
these protocols required subsequent ambulance trans-
paramedics without direct physician–patient contact
fer from the concert to community hospitals. In addi-
and without contacting online medical control. Lack
tion, no patient who was treated under the special-
of a satisfactory response to treatment usually indi-
events medical directives and subsequently released
cated the need for transfer to the on-site medical fa-
by paramedics later required Toronto EMS transport
cility or to hospitals in the community. Online medical
within 24 hours after the end of the concert.
control physicians were consulted to determine dispo-sition only for those patients identified by paramedics
DISCUSSION
All off-site ambulance transports to a community
Mass gatherings represent a significant medical and
hospital required use of the standard ambulance call re-
logistic undertaking for a community. Various strate-
port (ACR) used in the Province of Ontario. For all other
gies are employed to mitigate the effect of the event
patient encounters requiring treatment, a pocket-sized
on EMS resources and community hospitals. Although
notebook filled with patient contact reports (PCRs) wasissued to each paramedic. The PCRs were an abridgedversion of the ACR developed to facilitate record keep-
TABLE 1. Number and Disposition of Patients Treated under
the Special-Events Medical Directives at the Concert∗
ing for brief patient encounters during the concert. AllACRs and PCRs were collected immediately after the
concert. Data abstracted included patient demograph-
ics, chief complaint, time of incident, initial vital signs,
Although there was no formal follow-up conducted
to determine whether patients released by paramedics
subsequently presented to their physicians or to hos-
pital emergency departments on their own, all ACRs
∗Totals may not add up to 100% due to incomplete recording of patient
for Toronto EMS were collected for a 48-hour period
TREAT-AND-RELEASE MEDICAL DIRECTIVES AT MASS GATHERINGS
the composition of site medical teams usually includes
who wish to refuse treatment and transport must be
volunteer first aiders, paramedics, registered nurses,
assessed for mental capacity to determine their abil-
and physicians, a substantial proportion of prehospi-
ity to make an informed decision and they must be
tal care in these settings is rendered by paramedics.
advised of the risks of refusing treatment and trans-
One prospective study of patients presenting at mo-
port. The treat-and-release directives used at the con-
torized vehicle races showed that direct physician care
cert were implemented for a single, daylong event and
or physician oversight was needed to provide care to
were limited to patients with apparent mild complaints
nearly half of the patients.1 The authors speculated that
and no evidence on history or physical examination
protocols could have been implemented at the mass
of serious underlying disease. Our target population
gathering that would allow paramedics to treat and re-
included a large proportion of younger and presum-
lease patients who met predefined criteria.
ably healthy adults attending a large rock concert. More
Release of patients by paramedics without physi-
than one-third of patients presenting for medical aid
cian assessment is an area of controversy in prehospital
at the concert were treated using these directives, and
care. One report found that 2% of patients who initially
88% were released without physician assessment. The
refused transport called 9-1-1 again within 48 hours
patients treated in first-aid tents under the treat-and-
with a chief complaint related to their original prob-
release medical directives were nearly as numerous as
lem. These patients tended to be older (over 65 years)
the 465 patients treated in the field hospital and would
and all were transported on the second call. More than
likely have represented a substantial challenge to the
half required hospital admission and one died en route
field hospital had all been transferred there for physi-
to the hospital.6 Another study in rural New York
cian assessment. Of the 39 patients treated under the di-
State showed that 48% of patients who initially refused
rectives but subsequently transferred to the rehydration
transport later sought medical care, with one-fourth
unit or field hospital, all were eventually discharged
requiring admission, and with one death in hospital.7
home or back to the concert, suggesting that paramedics
Paramedic-initiated refusals are also problematic, with
were capable of safely selecting patients with mild, un-
18% reporting dissatisfaction with the paramedics’ as-
sessment and care and 22% later requiring hospitaladmission.8 A more recent attempt to use a formal pro-
LIMITATIONS AND FUTURE STUDY
tocol to have paramedics identify patients who maynot require ambulance transport did not achieve sat-
This prospective observational study had inherent de-
isfactory results. Among 47 patients for whom hos-
sign limitations. There was no comparison group to
pital follow-up was available, eight were admitted
determine whether released patients fared differently
to hospital, with three requiring monitored beds.9
from those receiving traditional physician evaluation.
Finally, patient refusals pose significant medicolegal
No follow-up was arranged, nor was there any mea-
concerns, with nontransport occasionally resulting in
sure of patient outcomes, response to treatment, or re-
lapse requiring additional medical care. Although the
There are few published studies on paramedic treat-
review of all ambulance transports and cancelled calls
and-release medical directives, with the majority eval-
for the 24 hours after the concert found no instance of a
uating protocols for diabetic patients with hypo-
patient released under our protocols who required an-
glycemia. In one small series, patients could be released
other ambulance, patients presenting on their own to
if their blood sugar, mental status, and vital signs had
physicians or hospitals, or deaths to which there was no
normalized, if they were not vomiting, and if they were
ambulance response would have been missed. Future
not taking oral hypoglycemic agents. One patient out of
implementation of these directives for mass gatherings
the 38 enrolled developed hypoglycemic encephalopa-
should have formal follow-up arranged, as a large data
thy after release and required admission to a long-term
set that can support or refute the safety of treat-and-
care facility.11 A study in Helsinki showed that 32.5%
release directives would be an important contribution
of hypoglycemic patients released after administration
of intravenous or oral glucose required an ambulance
The treat-and-release directives described herein
and 95% sought care from their physician during a
were not developed for the general population of pa-
three-month follow-up period.12 No data on adverse
tients who call 9-1-1, nor would they necessarily be
outcomes were reported. Other studies showing rates
applicable to different demographic groups, weather
of recurrent hypoglycemia of between 2% and 9% and
conditions, or other types of mass gatherings. Patients
hospital admission rates of between 2% and 3% point to
attending the concert tended to be relatively young, and
the relative safety of not transporting these patients.13,14
many of the patient presentations were due to heat and
However, both of these studies were limited by small
environmental exposure rather than underlying medi-
cal conditions. During the concert, crowd conditions at
In our current system, we do not normally use treat-
times severely restricted the movement of ambulances
and-release medical directives for 9-1-1 callers. Patients
between the first-aid tents and the rehydration unit or
field hospital. This problem was addressed by sending
3. Wetterhall SF, Coulombier DM, Herndon JM, Zaza S, Cantwell
physicians to the first-aid tents to help with patient
JD. Medical care delivery at the 1996 Olympic Games. JAMA.
management and disposition for those not meeting the
4. Grange JT, Baumann GW. The California 500: medical care at a
directives. It is possible that there were instances of un-
NASCAR Winston Cup Race. Prehosp Emerg Care. 2002;6:315–8.
documented physician input to paramedics using the
5. Basic Life Support Patient Care Standards, Version 1.1. Toronto:
treat-and-release directives to manage patients in first-
Ontario Ministry of Health and Long Term Care, 1999, p 20.
6. Moss ST, Chan TC, Buchanan J, Dunford JV, Vilke GM. Outcome
study of prehospital patients signed out against medical adviceby field paramedics. Ann Emerg Med. 1998;31:247–50. CONCLUSIONS
7. Burstein JL, Henry MC, Alicandro J, Gentile D, Thode HC Jr,
Hollander JE. Outcome of patients who refused out-of-hospital
Treat-and-release medical directives for paramedics
medical assistance. Am J Emerg Med. 1996;14:23–6.
providing care at mass gatherings allows the release
8. Zacharia BS, Bryan D, Pepe PE, Griffin M. Follow-up and outcome
of selected patients and may divert patients from re-
of patients who decline or are denied transport by EMS. PrehospDisaster Med. 1992;7:359–64.
quiring care at an on-site medical facility, or from being
9. Schmidt TA, Atcheson R, Federiuk C, et al. Hospital follow-up
transported off site for care at a community hospital.
of patients categorized as not needing an ambulance using a set
We describe the use of a set of treat-and-release direc-
of emergency medical technician protocols. Prehosp Emerg Care.
tives for mild, uncomplicated illnesses or injuries at a
single-day mass gathering. Further study is needed to
10. Goldberg RJ, Zautke JL, Konigsberg MD, et al. A review of pre-
hospital care litigation in a large metropolitan EMS system. Ann
evaluate the safety and efficacy of such protocols.
The authors acknowledge the editorial assistance of Dr. Russell
11. Lerner BE, Billitier AJ IV, Lance DR, Janicke DM, Teuscher JA. Can
MacDonald, MD, MPH. In addition, they thank Deputy Chief Alan
paramedics safely treat and discharge hypoglycemic patients in
Craig, Rose Baynham, and Toronto EMS paramedics for organizing
the field? Am J Emerg Med. 2003;21:115–20.
and providing care for over 450,000 concert patrons.
12. Mattila EM, Kuisma MJ, Sund KP, Voipio-Pulkki LM. Out of
hospital hypoglycaemia is safely and cost-effectively treated byparamedics. Eur J Emerg Med. 2004;11:70–4. References
13. Mechem CC, Kreshak AA, Barger J, Shofer FS. The short-term
outcome of hypoglycemic diabetic patients who refuse ambu-lance transport after out-of-hospital therapy. Acad Emerg Med.
1. Grange JT, Baumann GW, Vaezazizi R. On-site physicians reduce
ambulance transports at mass gatherings. Prehosp Emerg Care.
14. Cain E, Ackroyd-Stolarz S, Alexiadis P, Murray D. Prehospital hy-
poglycemia: the safety of not transporting treated patients. Pre-
2. Furst IM, S´andor GKB. Analysis of a medical tent at the Toronto
Caribana Parade. Prehosp Emerg Care. 2002;6:199–203. APPENDIX The Special-events Medical DirectivesPrehospital Administration of Precautions Dimenhydrinate (Gravol)
• Concomitant use of tranquilizers or sedatives, in-
When the following conditions exist, a paramedic mayadminister dimenhydrinate (Gravol) for nausea and/orvomiting. Procedure Conditions
1. Administer dimenhydrinate according to the fol-
Systolic blood pressure >100 and <180 mm Hg
• 6–12 years → 25 mg per os Contraindications >12 years → 50 mg per os
• Allergy or sensitivity to dimenhydrinate
2. Advise the patient not to drive or operate heavy ma-
• Continued or repeated vomiting (more than two
3. Advise the patient to seek medical care if repeated
• Patient has previously received or taken dimen-
vomiting occurs or the patient becomes thirsty or
hydrinate within the previous four hours prior to
4. The patients may be released from care after treat-
ment if he or she continues to have normal mental
• Signs suggestive of a heat-related illness
TREAT-AND-RELEASE MEDICAL DIRECTIVES AT MASS GATHERINGS
Prehospital use of Polymyxin B Procedure (Polysporin)
1. Administer acetaminophen (Tylenol) 650 mg per os
When the following conditions exist, an emergency
2. All attempts must be made to ensure that the pa-
medical technician or paramedic may use polymyxin
tient is transported to hospital if headache persists
B (Polysporin) for minor wounds and abrasions.
or does not conform to the patient’s usual pattern, orif serious musculoskeletal injury is suspected (e.g.,fracture). If the patient ultimately refuses transport,
Conditions
appropriate procedures must be followed.
3. The patient may be released from care after treat-
ment if he or she continues to have normal mentalstatus and vital signs. Contraindications Prehospital Administration of
• Allergy or sensitivity to polymyxin B
Diphenhydramine (Benadryl R )
When the following conditions exist, a paramedic may
Procedure
administer diphenhydramine (Benadryl R ) for allergic
rhinitis (“hay fever”-type) symptoms or isolated hives
2. Place a small quantity of polymyxin B (Polysporin)
onto an appropriate dressing and apply it to the af-fected area. Conditions
• Instruct the patient to seek medical care if the
affected area shows signs of infection, requires
• Symptoms consistent with allergic rhinitis; e.g.:
sutures, or requires d´ebridement beyond simple
• Isolated hives without other signs of anaphylaxis
• Advise the patient to follow up with his or her
• Systolic blood pressure >100 AND <180 mmHg
primary health care provider to ensure that his or
Contraindications Prehospital Administration of
Allergy or sensitivity to diphenhydramine.
• Evidence of wheezing, or other signs of anaphylaxis
Acetaminophen (Tylenol)
• Patient has previously received or taken antihis-
When the following conditions exist, a paramedic
tamines within the previous 4 hours prior to contact.
may administer acetaminophen (Tylenol) for un-
• Concomitant use of tranquilizers or sedatives, in-
complicated headaches and minor musculoskeletal
Precautions Conditions
• If the patient presents with signs and symptoms
consistent with anaphylaxis, they should be treated
• Headache must conform to the patient’s usual pat-
according to the appropriate medical directive and
tern. Note: If there is any deviation from a patient’s
normal headache pattern (e.g., sudden onset, changein mental status, transient neurologic deficits),
Procedure
acetaminophen must be withheld and transportoffered.
1. Administer diphenhydramine 50 mg per os 2. Advise patient not to drive or operate heavy
• The patient must be >12 years of age
3. Advise patient to seek medical care if short of breath,
wheezy, unable to swallow, feels faint or experienceshives or facial or tongue swelling.
4. Patients may be released from care after treatment
Contraindications
if they continue to have normal mental status, vital
• Allergy or sensitivity to acetaminophen
signs, and show no signs and symptoms of anaphy-
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