The new nhs minor ailment service at your community pharmacy

• Yes.You can still make an appointment with For more information about anything in this your GP if you feel this is more suitable.
• your GP or another member of NHS staff NHS minor
• Yes.You can still use other pharmacies to buy medicines or to pick up your prescriptions.
• the NHS Helpline on 0800 22 44 88 (calls
ailment service at
• But remember, you can only use the NHS • your local citizens advice bureau (find your w w w.cas.org.uk or in your local phone
WHAT IF I’M NOT HAPPY?• If you are not happy with the service you are given, speak to your community pharmacist.
• If you are still not happy after you’ve done this, you can make a complaint.The leaflet diarrhoea
back ache
eczema and aller
cold sores constipa gies
Making a complaint about the NHS explains diarrhoea y fever headache
ear ache ecz head lice indigestion
ema and allergies
mouth ulcers
rhoids (piles) hay fever
head lice
how to do this.You can get the leaflet from thrush sor
indigestion e throat threadw
mouth ulcers
orms warts and v
thrush oot
sor back ache
e throat thr
orms constipa
warts and vtion
rucae acne
w w w.scotconsumer.org. u k / h ris
Promoting Health through Pharmaceutical Care 6
-0
6
0
6
4
2
7
4
B
n
o
str
acne sore thr
oot eadworms
back ache
warts and verrucae acne
es back ache
constipation cold sor
cough es constipation cough
diarrhoea
diarrhoea ear ache ecz
ear ache ema and aller
ema and aller
w w w . s c o t l a n d . g o v . u k
hay fever
hay fev head lice
er headache indigestion mouth
ulcers nasal congestion
head lice
period pain thr
mouth ulcers
ush sore throat
WHAT IS THE NHS MINOR AILMENT
• If you do register with a new community SERVICE?
• You can register for the NHS Minor Ailment pharmacy you will no longer be registered Everyone can go to their pharmacist for advice or at the pharmacy where you were registered to buy a medicine for a minor illness or ailment.
But this is a new NHS service for people, including children, who don’t pay prescription charges. It • Your pharmacist will ask you for some details - means that if your pharmacist thinks you need it your name, date of birth, gender, and postcode.
then they can give you a medicine on the NHS He or she will also check whether you pay for • your pharmacist suggests you should, or without you having to pay for it. It will also save you making an appointment with your GP simply • you need a medicine that you can only get • Your pharmacist completes a form which you must sign to register for the service.
You can use the NHS Minor Ailment Service if: • You will be asked to mark the reason why you don’t pay for your prescriptions on the form.
• You will be able to get advice and free • you are registered with a GP surgery in for minor illnesses and ailments such as: • Your pharmacist may ask you for proof of • you don’t pay for your prescriptions, and your exemption, for example your maternity • you don’t live in a nursing or residential care home.
certificate.Try to remember to bring this information with you if you think you might • You register for the service with the community • Your pharmacist will print a separate form for each member of your family, including children.
• You don’t have to make an appointment.You can go along at a time that suits you.
• You can only register with one community pharmacy at a time for the NHS Minor Ailment • Your consultation will always be with a qualified • If you want to go to another community • If your pharmacist feels that it is better for you • If your pharmacist thinks that you need a medicine pharmacy for the NHS Minor Ailment Service, or product to treat your symptoms they will give you can. But you will need to register with the directly or tell you to make an appointment you this without you needing to pay.
cough diarrhoea ear ache eczema and allergiesthrush
acne sore throat
athlete's f thr
oot eadworms
back ache
diarrhoea
orm ema and allergies
haemorrhoids (piles) hay fever headache head lice indigestionathlete's f
es back ache
constipation cold sor
cough es constipation
acne hay fev
athlete's f er
oot headache head lice
back ache
mouth ulcers
period pain thrushpain period pain thrush sorediarrhoea
diarrhoea ear ache ecz
ear ache ema and aller
ema and allergies haemor
mouth ulcers
es constipa
sorthreadw
e throat orms
errucae acne athlete's foot(piles)
haemorhay fever
hay fev head lice
er headache indigestion
e throat threadworms
diarrhoea
ear ache ecz errucae acne
ema and aller athlete's
back ache
ts and ver es constipa
rucae acne
ulcers nasal congestion
head lice
period pain thr
mouth ulcers
ush sore thr
back ache
haemor cold sores constipa
rhoids (piles) hay fevtion
WHAT IS THE NHS MINOR AILMENT
• If you do register with a new community SERVICE?
• You can register for the NHS Minor Ailment pharmacy you will no longer be registered Everyone can go to their pharmacist for advice or at the pharmacy where you were registered to buy a medicine for a minor illness or ailment.
But this is a new NHS service for people, including children, who don’t pay prescription charges. It • Your pharmacist will ask you for some details - means that if your pharmacist thinks you need it your name, date of birth, gender, and postcode.
then they can give you a medicine on the NHS He or she will also check whether you pay for • your pharmacist suggests you should, or without you having to pay for it. It will also save you making an appointment with your GP simply • you need a medicine that you can only get • Your pharmacist completes a form which you must sign to register for the service.
You can use the NHS Minor Ailment Service if: • You will be asked to mark the reason why you don’t pay for your prescriptions on the form.
• You will be able to get advice and free • you are registered with a GP surgery in for minor illnesses and ailments such as: • Your pharmacist may ask you for proof of • you don’t pay for your prescriptions, and your exemption, for example your maternity • you don’t live in a nursing or residential care home.
certificate.Try to remember to bring this information with you if you think you might • You register for the service with the community • Your pharmacist will print a separate form for each member of your family, including children.
• You don’t have to make an appointment.You can go along at a time that suits you.
• You can only register with one community pharmacy at a time for the NHS Minor Ailment • Your consultation will always be with a qualified • If you want to go to another community • If your pharmacist feels that it is better for you • If your pharmacist thinks that you need a medicine pharmacy for the NHS Minor Ailment Service, or product to treat your symptoms they will give you can. But you will need to register with the directly or tell you to make an appointment you this without you needing to pay.
cough diarrhoea ear ache eczema and allergiesthrush
acne sore throat
athlete's f thr
oot eadworms
back ache
diarrhoea
orm ema and allergies
haemorrhoids (piles) hay fever headache head lice indigestionathlete's f
es back ache
constipation cold sor
cough es constipation
acne hay fev
athlete's f er
oot headache head lice
back ache
mouth ulcers
period pain thrushpain period pain thrush sorediarrhoea
diarrhoea ear ache ecz
ear ache ema and aller
ema and allergies haemor
mouth ulcers
es constipa
sorthreadw
e throat orms
errucae acne athlete's foot(piles)
haemorhay fever
hay fev head lice
er headache indigestion
e throat threadworms
diarrhoea
ear ache ecz errucae acne
ema and aller athlete's
back ache
ts and ver es constipa
rucae acne
ulcers nasal congestion
head lice
period pain thr
mouth ulcers
ush sore thr
back ache
haemor cold sores constipa
rhoids (piles) hay fevtion
WHAT IS THE NHS MINOR AILMENT
• If you do register with a new community SERVICE?
• You can register for the NHS Minor Ailment pharmacy you will no longer be registered Everyone can go to their pharmacist for advice or at the pharmacy where you were registered to buy a medicine for a minor illness or ailment.
But this is a new NHS service for people, including children, who don’t pay prescription charges. It • Your pharmacist will ask you for some details - means that if your pharmacist thinks you need it your name, date of birth, gender, and postcode.
then they can give you a medicine on the NHS He or she will also check whether you pay for • your pharmacist suggests you should, or without you having to pay for it. It will also save you making an appointment with your GP simply • you need a medicine that you can only get • Your pharmacist completes a form which you must sign to register for the service.
You can use the NHS Minor Ailment Service if: • You will be asked to mark the reason why you don’t pay for your prescriptions on the form.
• You will be able to get advice and free • you are registered with a GP surgery in for minor illnesses and ailments such as: • Your pharmacist may ask you for proof of • you don’t pay for your prescriptions, and your exemption, for example your maternity • you don’t live in a nursing or residential care home.
certificate.Try to remember to bring this information with you if you think you might • You register for the service with the community • Your pharmacist will print a separate form for each member of your family, including children.
• You don’t have to make an appointment.You can go along at a time that suits you.
• You can only register with one community pharmacy at a time for the NHS Minor Ailment • Your consultation will always be with a qualified • If you want to go to another community • If your pharmacist feels that it is better for you • If your pharmacist thinks that you need a medicine pharmacy for the NHS Minor Ailment Service, or product to treat your symptoms they will give you can. But you will need to register with the directly or tell you to make an appointment you this without you needing to pay.
cough diarrhoea ear ache eczema and allergiesthrush
acne sore throat
athlete's f thr
oot eadworms
back ache
diarrhoea
orm ema and allergies
haemorrhoids (piles) hay fever headache head lice indigestionathlete's f
es back ache
constipation cold sor
cough es constipation
acne hay fev
athlete's f er
oot headache head lice
back ache
mouth ulcers
period pain thrushpain period pain thrush sorediarrhoea
diarrhoea ear ache ecz
ear ache ema and aller
ema and allergies haemor
mouth ulcers
es constipa
sorthreadw
e throat orms
errucae acne athlete's foot(piles)
haemorhay fever
hay fev head lice
er headache indigestion
e throat threadworms
diarrhoea
ear ache ecz errucae acne
ema and aller athlete's
back ache
ts and ver es constipa
rucae acne
ulcers nasal congestion
head lice
period pain thr
mouth ulcers
ush sore thr
back ache
haemor cold sores constipa
rhoids (piles) hay fevtion
• Yes.You can still make an appointment with For more information about anything in this your GP if you feel this is more suitable.
• your GP or another member of NHS staff NHS minor
• Yes.You can still use other pharmacies to buy medicines or to pick up your prescriptions.
• the NHS Helpline on 0800 22 44 88 (calls
ailment service at
• But remember, you can only use the NHS • your local citizens advice bureau (find your w w w.cas.org.uk or in your local phone
WHAT IF I’M NOT HAPPY?• If you are not happy with the service you are given, speak to your community pharmacist.
• If you are still not happy after you’ve done this, you can make a complaint.The leaflet diarrhoea
back ache
eczema and aller
cold sores constipa gies
Making a complaint about the NHS explains diarrhoea y fever headache
ear ache ecz head lice indigestion
ema and allergies
mouth ulcers
rhoids (piles) hay fever
head lice
how to do this.You can get the leaflet from thrush sor
indigestion e throat threadw
mouth ulcers
orms warts and v
thrush oot
sor back ache
e throat thr
orms constipa
warts and vtion
rucae acne
w w w.scotconsumer.org. u k / h ris
Promoting Health through Pharmaceutical Care 6
-0
6
0
6
4
2
7
4
B
n
o
str
acne sore thr
oot eadworms
back ache
warts and verrucae acne
es back ache
constipation cold sor
cough es constipation cough
diarrhoea
diarrhoea ear ache ecz
ear ache ema and aller
ema and aller
w w w . s c o t l a n d . g o v . u k
hay fever
hay fev head lice
er headache indigestion mouth
ulcers nasal congestion
head lice
period pain thr
mouth ulcers
ush sore throat
• Yes.You can still make an appointment with For more information about anything in this your GP if you feel this is more suitable.
• your GP or another member of NHS staff NHS minor
• Yes.You can still use other pharmacies to buy medicines or to pick up your prescriptions.
• the NHS Helpline on 0800 22 44 88 (calls
ailment service at
• But remember, you can only use the NHS • your local citizens advice bureau (find your w w w.cas.org.uk or in your local phone
WHAT IF I’M NOT HAPPY?• If you are not happy with the service you are given, speak to your community pharmacist.
• If you are still not happy after you’ve done this, you can make a complaint.The leaflet diarrhoea
back ache
eczema and aller
cold sores constipa gies
Making a complaint about the NHS explains diarrhoea y fever headache
ear ache ecz head lice indigestion
ema and allergies
mouth ulcers
rhoids (piles) hay fever
head lice
how to do this.You can get the leaflet from thrush sor
indigestion e throat threadw
mouth ulcers
orms warts and v
thrush oot
sor back ache
e throat thr
orms constipa
warts and vtion
rucae acne
w w w.scotconsumer.org. u k / h ris
Promoting Health through Pharmaceutical Care 6
-0
6
0
6
4
2
7
4
B
n
o
str
acne sore thr
oot eadworms
back ache
warts and verrucae acne
es back ache
constipation cold sor
cough es constipation cough
diarrhoea
diarrhoea ear ache ecz
ear ache ema and aller
ema and aller
w w w . s c o t l a n d . g o v . u k
hay fever
hay fev head lice
er headache indigestion mouth
ulcers nasal congestion
head lice
period pain thr
mouth ulcers
ush sore throat

Source: http://www.garthdeemedicalgroup.co.uk/Downloads/PDF_minor_Ailments.pdf